SHOP POLICIES

  • A 50% deposit is required when placing an order for any furniture item. This deposit is non-refundable and is required before any work on your piece begins. Full payment is required when placing a personalized order.
  • It is the responsibility of the customer to make arrangements to pick up any furniture pieces ordered. N&M does not deliver.
  • All N&M pieces are built from solid wood & as such, may have knots or dents. Wood also has the tendency to cup or warp over time and can shrink in cold, dry weather. N&M takes precautions against these issues and although they are unlikely to happen, it is still possible. N&M does not offer refunds or exchanges if this occurs. 
  • Please be advised that there is a waiting period when ordering furniture. This will be discussed with you when you place your order. 
  • Please be aware that different pieces of wood take stain differently so while 2 pieces may be stained the same color, they may not look identical.
  • Please note that all N&M signs are hand cut on a scroll saw, not a laser cutter or CNC machine, and as such, they may not be perfect. All N&M signs will have a unique and individual quality to them though, and no two signs will be identical!